1. Ensure that the air ventilation plugs are removed, refer to the installation instructions for further details.
2. Printer does not recognize or accept the cartridge: Make sure that a good contact is made between the printer and the chip on the cartridge. Make sure that the unrecognized cartridge is well plugged in. You may need to remove it and put it back or wiggle it to ensure it is sitting well in the printer. You may also clean the chip contacts with a damp paper towel if you suspect they may be dirty.
3. Nothing is printing out or a Color is missing on the Nozzle Check: Make sure there is ink in the cartridge, the cartridge is not leaking and that the cartridge is well plugged in and sitting correctly in the printer. Also make sure that the Tape or Vent Plug is removed from the air vents as described in the refilling instructions. If the printer has not been operating for a while, a few Nozzle Checks/Cleaning Cycles may be required.
4. Contact us for further assistance.
Click below for the latest revision of the Refill Instructions for your cartridge model:
T0321-T0324, T0341-T0348, T0422-T0424
T0431, T0441-T0444, T0481-T0486, T0540-T0549, T0601-T0604
#200/200XL, #16/16XL, #18/18XL
#273/273XL, #277/277XL, #24/24XL, #26/26XL
View all of our Spongeless refillable cartridge products for EPSON printers!