Contact Us

Be sure to first visit our Customer Support page for immediate answers to your questions 24 hours a day.

Email us:
We strive to answer all of our emails within 24 hours. We love feedback, so please send us your suggestions.
[email protected] 

Call us:
Our sales associates are available to answer your questions.
Monday - Thursday 9:30 AM to 5:30 PM EST (GMT-5)
Friday 9:30 AM to 3:30 PM EST (GMT-5)
Nationwide/Toll Free: 1-888-446-5695 International: 001-518-314-1167
Please Note: We can take your order over the telephone as well. If you have any questions about your order or can't find what you're looking for, we are here to help you.

Mailing Addresses:

Canadian Corporate Mailing Address
4480A Boul. de la Grande-Allee
Boisbriand, QC J7H 1R9


US Mailing Address (Warehouse)
102 W. Service Rd, #122
Champlain, NY 12919

Fax numbers:

USA/Canada only: 1-866-570-3389

For issues regarding an order, returning merchandise, exchanging merchandise, tracking information and all other customer service concerns, contact us by phone or at [email protected].

To make any suggestions, offer feedback or any other comments regarding this website, feel free to contact us!

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Inkowl® is a registered trademark of 9942602 Canada Inc.   All rights reserved.
Brother®, Canon®, Dell®, Epson®, HP®, Lexmark®, Samsung® and other manufacturer brand names and logos are registered trademarks of their respective owners who have no association with or make any endorsement of the products or services provided by Any use of a brand name or model designation for a non-OEM cartridge or product is made solely for purposes of demonstrating compatibility.