Personal information is any information that may identify you as an individual.
When you contact us, to purchase any products or services, to sign up for newsletters, to create an online account, or otherwise engage with us on our website, we may collect personal information from and about you, such as your full name, billing and shipping address, payment information, telephone number, email address, username, password and your comments and feedback. This information is used to provide our products and services to you.
We use this personal information for the following purposes:
You may refuse to provide us with your personal information, but some personal information is necessary so we can provide you our products and services.
With your consent, where required, we may disclose your personal information:
Where we share your personal information with these third-parties, these third parties are under legal and contractual obligations to adhere to applicable privacy and data protection legislation, to safeguard personal information in accordance with the sensitivity of the information, to only use the personal information provided to them for the purposes in which it was disclosed, and to comply with this policy.
We may also share your personal data to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law, or when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Inkowl, our customers, or others.
The security of personal information is important to us. We use reasonable and appropriate security measures to protect your personal information against unauthorized use, loss, access, modification, destruction or disclosure while it is in our custody or under our control. These measures include physical, organizational and technological measures. Physical measures include secure work areas, and technological measures include encryption, firewalls, anti-virus and system security monitoring. Organizational measures include the use of access controls to restrict access to personal information on a “need to know” basis for our employees, contractors and agents.
The personal information we collect may be stored and processed in Canada and the United States. Information that is stored in the United States is subject to the laws of the United States. If your personal information is transferred outside of your jurisdiction, we will take steps to ensure your information is adequately protected in accordance with applicable privacy and data protection laws.
The time periods for which we retain your personal information depend on the purposes for which we use it. We will keep your personal information for as long as you are a registered subscriber, customer or user of our products or for as long as we have another business purpose to do so and in accordance with our retention policy. Except as required by law, we will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any product warranties, offering support services, or meeting any legal, accounting, or reporting requirements.
We do not knowingly collect personal information from children under the age of 13. None of our products are intended for use by children under the age of 13. If you believe we have collected information from your child in error or have questions or concerns about our practices relating to children, please notify us using the Contact Us details below and we will promptly respond.
Depending on where you reside, you may have one or more of the following rights relating to your personal information. Some of these rights will be subject to specific requirements or limitations under applicable law. Available rights may include:
If you wish to exercise any of these rights, please contact us by sending an email to [email protected]. We will respond within 30 days. We may not accommodate a request if we believe the change would violate any law or legal requirement. If we cannot accommodate a request, we will provide you with a justification. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service.
For personal information queries and concerns, please contact us by emailing us at [email protected]. Should your concerns remain unaddressed, you can contact the data protection authority in your country.
Last modified: December 21, 2020
By using cookies, it will be easy for you to surf our website, that when you visit our website, the information and content is tailored to your preferences and we otherwise personalize your experience while interacting with our websites. Cookies also enable us to understand how our website is being used and how to further improve it.
Functional cookies ensure that our website functions correctly. Examples include the saving of browser settings. These cookies cannot be deactivated but these cookies have no impact or limited effect on your privacy as no personal information is collected or transmitted to us. Among other things, these cookies ensure that:
We may use Google Analytics or other analytics providers to collect statistics about the use and users of our websites. By measuring the use of (specific parts of) the websites, we can improve our websites for the benefit of the users. We further use these statistics to measure the number of our visitors, the duration of the visit of each visitor, how visitors navigate through the different pages on our website, consider which sections of our website need adjustments or should be revised, and optimize our websites in general. The Analytics cookies provide us with the following data that will be stored in our web analysis system, such as:
If you do not want websites to store cookies on your computer, you may adjust your browser settings. You will then be given a warning before cookies are placed. You could also adjust your settings to the extent that your browser refuses all cookies or only those from third parties. You can delete cookies that have been placed. Please note that you have to adjust the settings for each browser and computer you use.
Please note as well that we cannot guarantee that our website will function properly if you do not want to accept cookies. It could be that some functions of the site are lost or that you may not see certain websites at all.
Deleting cookies in Chrome
Click on the icon with the 3 dots in the top right corner. Click on More tools > Clear browsing data. Make sure that the 'Delete cookies and other site and plug-in data' box is ticked. You can also indicate how old the cookies should be. Then click on 'All'.
Deleting cookies in Internet Explorer
Go to the menu Extra > Internet options > General. Under Browsing History, click on Delete. It could be that you do not want to delete everything. Just make sure that the Cookies box is ticked and click on Delete.
Deleting cookies in Firefox
Go to Extra > Options > Privacy. Click on Delete your recent history. Under Details you can indicate exactly what you want to delete. In any case, tick the Cookies box. You can also indicate how old the cookies should be. Then click on 'All'.
Deleting cookies in Safari
Click on the radar icon in the top right corner. Click on Preferences, go to 'Privacy' and click on 'Remove All Website Data'. You can also click on 'Details' and remove selected data.
Last modified: December 21, 2020